(Non-Returnable Products)
At ANTOLOGIA, customer hygiene and product safety are our highest priorities.
Due to the personal nature of skincare and cosmetic products, all products sold on our website are non-returnable and non-exchangeable once delivered.
Returns
We do not accept returns for:
- Opened products
- Used products
- Change of mind
- Incorrect product selection by the customer
- Personal preference
Damaged or Incorrect Orders
If you receive:
- A damaged product
- A defective product
- The wrong item
Please contact us within 48 hours of delivery with:
- Order Number
- Unboxing Video
- Clear Photos of the Product and Packaging
After verification, we may provide:
- Replacement of the product, or
- Refund (where applicable)
Requests made after 48 hours may not be eligible for resolution.
Refunds
Approved refunds (if applicable) will be processed to the original payment method within 5–7 business days after approval.
Contact
For any order-related assistance, please contact:
Email: support@antologia.in
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)